Privacy Policy
Effective Date: June 15, 2026 · Last Updated: June 15, 2026
This Privacy Policy explains how Swyft Media LLC, doing business as Swyft Labs ("Company", "we", "us", or "our"), collects, uses, stores, and discloses information when you use Silkpad, including the website, web application, desktop application, and related services (collectively, the "Service").
Silkpad is designed as a local-first Markdown editor. Unless you choose to create an account or enable synchronization features, your notes remain stored locally on your device.
By using the Service, you acknowledge the practices described in this Privacy Policy.
1. Information we collect
Depending on how you use the Service, we may collect the following categories of information.
Account information
If you create an account, join a waitlist, contact support, or subscribe to updates, we may collect:
Name (if provided)
Email address
Account identifiers
Communication preferences
Authentication information
Authentication services may be provided through third-party providers such as Supabase. We do not have access to your plaintext passwords.
Payment information
Payments are processed by Paddle, our authorized reseller and payment provider. Paddle may collect and process:
Billing name
Billing address
Payment information
Tax information
Transaction details
We receive only the information necessary to verify purchases, manage subscriptions, and provide customer support.
Synchronization data
If you choose to enable synchronization features, content you choose to sync may be stored and transmitted through our service providers in order to provide synchronization, backup, and cross-device access.
If synchronization is disabled, we generally do not receive the contents of your locally stored notes.
Technical information
When you access the Service, we and our service providers may collect:
IP address
Browser type
Device information
Operating system
Log data
Error reports
Usage information
Security and authentication data
Cookies and similar technologies
The website and web application may use cookies or similar technologies necessary for authentication, security, functionality, analytics, and performance. You may manage cookie preferences through your browser settings where applicable.
2. How we use information
We may use information to:
Provide and operate the Service
Authenticate users
Manage licenses and subscriptions
Process transactions
Provide customer support
Improve performance, reliability, and security
Detect and prevent fraud, abuse, and unauthorized access
Communicate with users regarding accounts, purchases, updates, and support requests
Comply with legal obligations
3. Information sharing
We do not sell personal information.
Service providers
We may share information with third-party providers that help us operate the Service, including providers of:
Payment processing
Authentication
Cloud hosting
Data storage
Analytics
Customer support
Legal requirements
We may disclose information when required by law, regulation, legal process, governmental request, or where necessary to protect our rights, users, or the security of the Service.
Business transfers
Information may be transferred as part of a merger, acquisition, financing, reorganization, asset sale, or similar corporate transaction.
4. International data transfers
Information may be processed in countries other than the country where you reside. Where required by applicable law, we take reasonable steps to implement appropriate safeguards for international transfers of personal information.
5. Data retention
We retain personal information only for as long as necessary to:
Provide the Service
Maintain accounts and subscriptions
Comply with legal obligations
Resolve disputes
Enforce agreements
Retention periods may vary depending on the type of information and legal requirements.
6. Data security
We use reasonable administrative, technical, and organizational measures designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Your rights
Depending on your location and applicable law, you may have rights to:
Access personal information
Correct inaccurate information
Delete personal information
Restrict certain processing
Object to certain processing
Request data portability
Withdraw consent where processing is based on consent
To exercise these rights, contact us using the information below.
8. GDPR and UK privacy rights
If you are located in the European Economic Area, Switzerland, or the United Kingdom, you may have additional rights under applicable data protection laws, including the right to lodge a complaint with a supervisory authority.
9. Children's privacy
The Service is not intended for children under the age of 13, or any higher minimum age required by local law. We do not knowingly collect personal information from children in violation of applicable law.
10. Changes to this privacy policy
We may update this Privacy Policy from time to time. When material changes are made, we will update the "Last Updated" date and may provide additional notice where appropriate.
11. Contact information
Swyft Media LLC (doing business as Swyft Labs) Email: hello@silkpad.app